This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://taxsaleshub.ca (the “Site”). Tax Sales Hub is a Canadian business and this Policy is drafted primarily for Canadian users; it reflects our obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA). Visitors from outside Canada may have additional rights under their local law; where that is the case, we will honour those rights to the extent applicable.

Protecting your private information is our priority. This Statement of Privacy applies to https://taxsaleshub.ca and governs data collection and usage. We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website uses a standard technology called ‘cookies’ (see our cookies policy section below for more information) and server logs to collect information about how our Site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent on our Site, the websites visited just before and just after our own, and your IP address. See “What Information We Collect and Why” for the full list of technical data we log.

INTRODUCTION

This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

1. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

2. Tax Sales Hub undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

3. Canadian law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.

COLLECTION OF YOUR PERSONAL INFORMATION

Tax Sales Hub collects personally identifiable information when you register a member account, subscribe to notifications, or purchase a product or service on https://taxsaleshub.ca. We also collect technical information automatically on every visit to the Site — including your full (non‑anonymized) IP address, the user‑agent reported by your browser or HTTP client, the URLs you request, and, where you are signed in, an identifier for your member account — for security, fraud prevention, anti‑scraping, and service‑integrity purposes.

Tax Sales Hub encourages you to review the privacy statements of websites you choose to link to from Tax Sales Hub so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Tax Sales Hub website.

WHAT INFORMATION WE COLLECT AND WHY?

We may collect information about you directly from you, as well as automatically through your use of our Site or Services.

• Information You Provide Directly: When you register a member account or purchase a product or service, we collect your name, email address, postal or delivery address, phone number (if provided), and payment details. You may also choose to provide additional information when contacting support.

• Information We Collect Automatically on Every Request: On every request to our Site, we log your full IP address (not anonymized), the user‑agent string sent by your browser or HTTP client, the URL requested, the HTTP method, the date and time of the request, and — where you are signed in — an identifier for your member account and a cryptographic hash (SHA‑256) of your email address. We do not store the raw text of your email in the request log; only the hash, which cannot be reversed back to your email without already knowing it.

• Usage and Device Information: We may also collect device type, language preferences, referring page, session identifiers, and the geographic region inferred from your IP address, through standard web‑analytics tooling (Microsoft Application Insights).

We use this information to operate the Site, deliver the products and subscriptions you purchase, diagnose outages, prevent fraud and credential‑stuffing attacks, and detect automated or unauthorized access to our content (see “Anti‑Scraping and Automated Access” below).

ANTI-SCRAPING AND AUTOMATED ACCESS

To protect the integrity of our listings and the substantial effort we invest in collecting and maintaining them, we automatically detect patterns of automated or unauthorized bulk access. Requests that match those patterns may be rate‑limited, challenged with an anti‑bot verification, served decoy content, or — where attributable to a member account — result in suspension of that account without refund.

Detection uses the technical information described above: your IP address, user‑agent, request patterns, geographic region inferred from your IP, and, where you are signed in, your member account. Decoy content is never served to verified search‑engine crawlers (Google, Bing) or to authenticated members in good standing.

If you believe your access has been mis‑classified, please contact support@taxsaleshub.ca and we will review promptly. You may also request a copy of the access logs that are attributable to your IP address, user‑agent, or member account.

DATA RETENTION

We retain the personal information you provide for as long as you hold an active member account with us, and for up to seven (7) years thereafter to satisfy tax and financial record‑keeping obligations under Canadian law.

Technical request logs (IP address, user‑agent, request URL, timestamps, member identifier, email hash) are retained for a maximum of 24 months for security, fraud‑prevention, and anti‑scraping purposes, after which they are automatically deleted. Records that evidence confirmed scraping, fraud, or account abuse may be retained longer where required for legal enforcement or the defence of a legal claim.

WE DO NOT SELL, RENT OR LEASE OUR CUSTOMER LISTS TO THIRD PARTIES.

Tax Sales Hub may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Tax Sales Hub, and they are required to maintain the confidentiality of your information.

Tax Sales Hub will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tax Sales Hub or the Site; (b) protect and defend the rights or property of Tax Sales Hub; and, (c) act under exigent circumstances to protect the personal safety of users of Tax Sales Hub, or the public.

INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

When you use the Tax Sales Hub website, you agree to our terms and conditions, and a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

1. verify your identity for security purposes;

2. sell paid subscriptions to you;

3. provide you with our services;

4. provide you with suggestions and advice on services and how to obtain the most from using our website.

Tax Sales Hub may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. Tax Sales Hub shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. Tax Sales Hub may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

You may withdraw your consent at any time by instructing us (support@taxsaleshub.ca). However, if you do so, you may not be able to use our website or our services further.

OPT-OUT & UNSUBSCRIBE

We provide users the opportunity to opt‑out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e‑mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt‑out of receiving these communications by clicking on the unsubscribe link in the e‑mail.

We respect your privacy and give you an opportunity to opt‑out of receiving announcements of certain information. Users may opt‑out of receiving any or all communications from Tax Sales Hub by contacting us here:

Web page: https://taxsaleshub.ca

Email: support@taxsaleshub.ca

YOUR RIGHTS

Subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation, you have the following rights with respect to the personal information we hold about you:

1. The right to access: you may at any time request access to the personal information we hold about you. Upon request and verification of your identity, we will provide a copy of your personal information in a commonly used electronic form.

2. The right to rectification: you are entitled to obtain correction of inaccurate personal information and to have incomplete personal information completed.

3. The right to erasure: you may request that we delete personal information we hold about you. This right is not unconditional — we may be required or permitted to retain certain information to comply with other laws (including Canadian tax and financial record‑keeping law) or to defend a legal claim.

4. The right to withdraw consent: where we rely on your consent to process your personal information, you may withdraw that consent at any time by contacting us at support@taxsaleshub.ca. Withdrawing consent may prevent you from using some or all of our services.

5. The right of access to anti‑scraping logs: you may request a copy of the technical access logs we hold that are attributable to your IP address, user‑agent, or member account.

6. The right to contest classification: if we have classified your access as automated or abusive, you have the right to contest that classification and have it reviewed by a person.

7. The right to complain: you may file a complaint with the Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca), or, if you reside outside Canada, with your local data protection authority.

To exercise any of these rights, contact support@taxsaleshub.ca. We will respond within 30 days of receiving a verifiable request.

INTELLECTUAL PROPERTY RIGHTS

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the Site shall remain the sole property of Tax Sales Hub or its licensors. The compilation of tender listings, written property descriptions, editorial commentary, municipality summaries, and the selection and arrangement of factual data on the Site constitute a compilation protected under the Copyright Act (Canada), R.S.C. 1985, c. C‑42. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.

You must not:

• Republish material from our website without prior written consent.

• Sell or rent material from our website.

• Reproduce, duplicate, create derivative works of, copy or otherwise exploit material on our website for any purpose.

• Redistribute any content from our website, including onto another website.

ACCEPTABLE USE

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user within our website. You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent. Automated extraction, scraping, crawling, or bulk downloading of Site content is expressly prohibited (see also our Terms and Conditions).

THIRD PARTY ANALYTICS

We use automated devices and applications to evaluate usage of our Site and, to the extent permitted, our Services. In particular, we use Microsoft Application Insights for server‑side request telemetry and error tracking. We may also use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use tracking technologies to perform their services.

VERIFICATION OF YOUR INFORMATION

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

ENCRYPTION OF DATA SENT BETWEEN US

The Tax Sales Hub website uses Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

HOW YOU CAN COMPLAIN

If you are not happy with our privacy policy or if you have any complaints, you should tell us by email. Our e‑mail address is support@taxsaleshub.ca. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

Tax Sales Hub may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us through:

E-mail: support@taxsaleshub.ca

COOKIES POLICY

The Tax Sales Hub website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

• To track how you use our website.

• To record whether you have seen specific messages we display on our website.

• To keep you signed in on our Site.

• To record your answers to surveys and questionnaires on our Site while you complete them.

• To record the conversation thread during a live chat with our support team.

WHY WE USE COOKIES ON OUR WEBSITE

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record‑keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party.

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

USE OF RE-MARKETING

Re‑marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

Tax Sales Hub may use a third party to provide us with re‑marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.